Returns & Exchanges

At Kiro, we want you to love your beauty routine, which is why we offer a 30-day window for returns or exchanges on all products that don't meet your expectations. Simply ensure the items are in their original packaging and meet our safety standards to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the products in their original boxes, ensuring all seals are intact and the provided pre-paid shipping label is clearly attached to the exterior.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a free home pickup through our logistics partner.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.